The whole process runs by email and a shared test address. No calls are needed unless you want them.
You tell us what the software should do and who will use it, in your own words, through the contact form or by email. We reply within one business day with the questions that affect the price: integrations, roles, data, deadline.
Within two business days you get a written proposal: the list of screens and features, what is included, what is not, the fixed price, the milestones and the dates. For packages this step is the package description itself.
You pay the package or the first milestone on the services page or by invoice. Work starts within one business day. We set up the project on your accounts: domain, cloud, repository, payment provider.
You see progress on a test address after every milestone and can try it with real data. Feedback goes by email; two rounds of revisions per package are included.
When the acceptance criteria from the proposal are met, you confirm by email. You receive the source code, access to everything, a short runbook and 30 days of bug fixes at no charge.
Changes and new features go through hour blocks or a monthly support plan. Nothing is locked to us: any developer can continue from the code and the runbook.